Frequently Asked Questions
Ordering & Shopping
Where is All Organics Store located?
We’re located at Interfina House, Suite 401, Nairobi, Kenya.
How can I place an order?
You can order via:
📞 Call/WhatsApp: +254 112 300 640
Or visit us in person.
What payment methods do you accept?
We accept M-Pesa, cash (in-store), and bank transfers (on request).
Do you offer delivery services?
Yes! We deliver within Nairobi and across Kenya, Uganda, Tanzania, Rwanda, Somalia, and Jordan. Delivery fees vary by location
Do you offer bulk purchases or wholesale pricing?
Yes, we supply formulators and resellers. Contact us directly for bulk or wholesale prices.
Products & Usage
What products do you sell?
We offer:
Raw organic materials
Brightening powders
Cold-pressed oils
Formulation supplies
Are your products safe for all skin types?
While our ingredients are 100% natural, we recommend patch testing before full use.
Do you offer formulation guidance?
Yes — we offer basic guidance. For advanced recipes or business formulations, consult a certified formulator.
Policies & Support
Can I return or exchange a product?
Returns/exchanges are only accepted if:
You received the wrong item
The item arrived damaged
You must report the issue within 24 hours of delivery.
How can I stay updated on new stock or offers?
Follow us on social media or message us via WhatsApp to join our update list.